De-fleeting is what happens when a vehicle reaches the end of its contract, and is returned to the contract hire provider. At Sandicliffe Motor Contracts we treat this end of contract process with as much care and consideration as we do at the beginning.
We do this by personally collecting each vehicle for a de-fleet inspection that is appraised by a BVRLA trained inspector for the consistency of standards. This helps to ensure end-to-end customer satisfaction.
Once the appraisal is completed we carry out a condition report that identifies and end of contract recharges.
We liaise directly with customers and offering complete transparency in line with the BVRLA fair wear and tear standard. We see the bigger picture of our complete client relationship, rather than blindly working to a pre-set tick list.
As a result, our de-fleeting process is smooth and stress-free. This, tied in with our key-for-key exchange for a driver’s new replacement vehicle, our renewals process is just as simple too.